Operations Associate

Cleveland
Full Time
Entry Level
Operations Associate

Have immediate impact    |    Be passionate about what you do    |    Grow with us

Cleveland Research Company is an employee owned, independent research firm, headquartered in Cleveland, Ohio. Founded in 2006, CRC has expanded to 15 research teams publishing research on over 150 companies. We pride ourselves on a disciplined research process that has us regularly engaged with the industries and companies we cover.  

We are focused on identifying fundamental inflection points to aid in the rigorous analysis of our covered companies and industry forecasts. Our clients find value from getting in front of key themes and trends that lead to better strategic and financial decisions. We are committed to a singular focus on providing the most accurate and reliable research product in the market. If you are interested in equity and market research within an environment that fosters teamwork and excellence, Cleveland Research could be the place for you!
Responsibilities include:
  • Work alongside recruiting to serve as the primary point of contact for onboarding candidates after offer acceptance through start date
  • Communicate clear instructions, deadlines, and expectations to candidates regarding pre-hire requirements
  • Proactively monitor progress and follow up to ensure timely completion of all pre-employment steps
  • Coordinate I-9 completion and E-Verify in compliance with federal and state regulations
  • Enter, verify, and maintain new hire information within HRIS systems
  • Ensure all hiring and onboarding activities comply with company policies, labor laws, and regulatory requirements
  • Maintain accurate, complete, and confidential employee records
  • Provide prompt and professional responses to new hire questions and escalate issues when appropriate
  • Own offboarding process
  • Perform additional duties as assigned in support of Recruiting and Operation teams
  • Assist Research Leadership team in gathering and analyzing materials for quarterly employee reviews, along with additional strategic initiatives across the firm
  • Assist in the quarterly employee performance review delivery and development of goals
  • Develop curriculum, research outside sources and manage logistics for all internal training programs
  • Manage the semi-annual developmental review process
  • Create and maintain a training & development library and menu of resources for all employees
  • Coordinate presenters, materials, equipment, and catering for all training sessions
  • Expand current training & development initiatives to all employees across the firm
  • Assist team with other projects as needed throughout the year
Position Requirements:
  • Bachelor’s degree
  • Education/background in an HR support role
  • Someone who is organized, adaptable, and comfortable presenting to employees and leaders
  • Excellent communication and writing skills
  • Strong organization and attention to detail
  • Desire to work in a team environment
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
BENEFITS: Competitive salary + bonus, fully paid Health insurance coverage, 401(k), and a variety of other perks.
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